"5 Ways to Use Corporate IP Telephony for Pov

[НСК-СБ]

Alexander Anoshin, Director of BKS-IT LLC

The work of the company's security service with a geographically distributed structure is complex and multifaceted. To make it easier and more efficient, it is necessary to use all the opportunities that the IT infrastructure of the enterprise can provide.

Here are ways to improve the security level of an enterprise with a deployed corporate IP telephony network.
Task number 1 - emergency notification

In an enterprise where most of the workplaces are equipped with IP phones, it is rational to use them as part of an emergency warning system. In this case, in the event of an emergency, all IP phones will begin broadcasting a message from the security service at the maximum volume (previously recorded audio clip or live speech of an authorized employee). This will help coordinate the actions of citizens when urgent evacuation is necessary, etc.
Task number 2 - the fight against insiders

IP telephony can also be used to increase the level of information security of the enterprise. To prevent leakage of confidential corporate information (whether it is the company's know-how or the list of key customers), listening services and recording telephone conversations will help.

Only a limited number of users can get access to listening to conversations (both intranet dialogs and conferences, as well as negotiations via external lines), usually these are security department employees and company executives. To obtain evidence and further conduct an internal investigation, they will be able to record a “suspicious” conversation.

By the way, the recording of negotiations can automatically start when you call to a number from a predefined black list or when answering a call from a subscriber. In addition, any attempt to contact representatives from this list can be recorded using IP telephony software, and security specialists can receive an instant notification.
Task No. 3 - emergency communication of employees with the security department

In the event of an unforeseen situation (such as a fire, the appearance of suspicious unauthorized persons on the territory, or a sharp deterioration in the well-being of a colleague), any employee should immediately inform the security service. However, this can be very difficult if the security department phone is not answering or busy. Which, in turn, can cause the loss of those minutes for which urgent measures must be taken to prevent critical consequences.

A special IP-telephony service will help to solve this problem. This software service allows you to make one short internal number, during a call to which a certain group of telephones (for example, security phone numbers, security phones and a supervisor’s phone) is automatically put into hands-free mode, ongoing negotiations are put on hold, and the caller’s message is transmitted to maximum volume.
Task No. 4 - notification of alarm events recorded by security systems

The security systems of a modern enterprise include an access control system, a video surveillance system, a fire safety system, etc. Integration of these systems with an expanded corporate IP telephony network will allow instant broadcasting of alarm events recorded by these systems directly to a group of IP phones security professionals.
Task number 5 - video and audio surveillance

Consider an example: you need to find out what happens in a room that is not equipped with surveillance cameras during off hours. If there is an IP phone in this room, it can be used to control the overall noise level - if it is exceeded (glass is broken, a conversation begins, etc.), the security department will receive an instant notification.

In addition, an IP phone can be used to output images from surveillance cameras to access these images anywhere in the enterprise.
A few words in conclusion ...

Thus, a number of tasks related to enterprise security can be effectively solved with the help of an already deployed corporate IP telephony network, without investment in additional equipment.

Today, ready-made software products for Cisco IP telephony, as well as other major corporate telephony vendors that can be used to implement the described functions, are already presented on the Russian market.

Source: bre.ru

 

[Частный детектив. Владивосток.]

Thus, a number of tasks related to enterprise security can be effectively solved with the help of an already deployed corporate IP telephony network, without investment in additional equipment.

Not everything is so simple ... Almost every function described above is provided by separate software, which costs very big money!

 

[Евгений СБ]

Thank.

 

[Детективное агентство ИКС-Инфо.]

Thank...

 

[Саратов-Алиби]

Thank you, Andrey.