Detective agency "Leader". Kostenko Andrey Yuryevich.

[Локтионов Михаил Юрьевич]

I agree with colleagues. There are two important reasons for this problem.
1. The likely absence of any written agreement
between the detective and the client.
2. The apparent lack of desire itself
the detective to settle the problem "not taking dirty trash out of the hut."
Indeed, many customers have inflated requests for little money and do not want to conclude any contracts.
I use and save in such cases
correspondence (for example, in WhatsApp, Telegram, Viber), where I ask the client to clearly state their problems and the essence of the necessary work,
and also fix the size of the fee and the conditions for its payment. This allows in most cases not to create conflict situations.
And it's not even that the client is right or not.
After all, it is a detective who gets involved in such a squabble, with any outcome, somewhat loses his face. We often speak to clients, not only as detectives, but also as psychologists, having great life and operational experience.

 

[Бирюков Кирилл Сергеевич]

After a dispute with a client, I go even further:
1. from a written natural consent I make a video of the moment of conclusion, completion of the stage, completion of work (made by a separate annex to the contract)
2. attached to the contract for the provision of services the list of Art. 7 of the law on NPV and CHOD so that the client does not even have the desire to climb in the direction of the taboo.
3. the contract was completely rewritten and transferred to payment by bank transfer with an officially assigned bank account (so that I wouldn’t give a squeal more)
4. The subject of the agreement is also transferred to a separate application (terms of reference + table of what I want and how much it costs)
5. and apparently the most important thing .. he went headlong into collecting the evidence base for the court. (they pay well enough and people know what they need)

 

[Локтионов Михаил Юрьевич]

Sel la vi, unfortunately this is normal practice. The client also needs to be calculated. After all, they often turn to us detectives in a state of altered psyche (after suffering stress due to their problems). And here are two again two options.
1. The detective found and found out everything, the client came to his senses and decided that the matter was nothing and he overpaid.
2. The detective, for a number of objective reasons, no matter how hard he tried, still could not fulfill the task assigned to him (we are also not magicians), then the client worsens the already nervous state even more and he may even begin to demand money back or refuse to pay for the work done and the costs incurred.

 

[Локтионов Михаил Юрьевич]

But I dare to suggest not to get excited to make a hasty decision
according to our colleague Andrei Yurievich. , no need to add oil to the fire.
Let Andrei Nikolaevich personally calmly communicate with him.

 

[Детективное агентство Тула]

"... Nobody wants to run into unscrupulous detectives or just charlatans. Therefore, advertising should not only sell, but also inspire confidence. We always indicate in the texts that we have a license and that we are doing everything legally. We focus on security, guarantees, contract work ... "
Detective agency (private detectives) - services in St. Petersburg and Moscow!
[DLMURL="https://yandex.ru/adv/story/lider/"] Success Stories: Leader [/ DLMURL]

 

[Детектив-Юг]

"... Nobody wants to run into unscrupulous detectives or just charlatans. Therefore, advertising should not only sell, but also inspire confidence. We always indicate in the texts that we have a license and that we are doing everything legally. We focus on security, guarantees, contract work ... "
Detective agency (private detectives) - services in St. Petersburg and Moscow!
[DLMURL="https://yandex.ru/adv/story/lider/"] Success Stories: Leader [/ DLMURL]

That's right, we advertise ourselves, we advertise and praise all the participants of the association and the forum, we often praise people who are not involved in the professions represented here, thereby throwing dust in the eyes of potential clients and customers of private detective services, guaranteeing the honesty and punctuality of good guys.
But then, when squabbled situations arise, we blow bubbles and move off the topic.
According to the link given by Mikhailovich, the agency’s website, MOD brand, expired licenses, staff, the whole world on a subscription, cool !!!!
And put everything on our bubbles.

 

[Детективное агентство Тула]

That's right, we advertise ourselves, we advertise and praise all the participants of the association and the forum, we often praise people who are not involved in the professions represented here, thereby throwing dust in the eyes of potential clients and customers of private detective services, guaranteeing the honesty and punctuality of good guys.
But then, when squabbled situations arise, we blow bubbles and move off the topic.
According to the link given by Mikhailovich, the agency’s working site, Brand MOD, expired licenses staff, the whole world on a subscription, cool !!!!
And put everything on our bubbles.

Why expired?
The license is just valid .

 

[Детектив-Юг]

Why expired?
The license is just valid .

Sorry, the scan on the site is of poor quality, did not finish.

I read the correspondence more carefully and the question immediately arises.
On what basis do we arrange a swing for a colleague in the workshop?
Based on the application of the Customer, then where is the full storyline of a reasonable presentation?
Ultimately, the discussion of individual entrepreneurs working within the legal framework Here, among normal boys, only an official statement or decision of official state bodies is subject.
In the meantime, everything that is written here, by me, including just speculation not confirmed by facts.

I believe that for a start this topic and claim should be documented by both parties to the conflict and only then submitted for public discussion in a closed branch. among the members of the Association, for the adoption of relevant conclusions.

 

[Детектив-Юг]

I will try to collect information on this issue and post it for further discussion.

 

[Детектив-Юг]

Yes, all this is sad.
He talked over two days with ten respected colleagues from St. Petersburg by profession, personally by telephone and with two former partners of Mr. Kostenko.
It turns out that according to colleagues, the conflict described in this topic is not the only one.
I called my old friend from LRO, Mikhail N. Z., and after a couple of hours received an answer that their department had a number of complaints against Andrey Yuryevich Kostenko.
Z. advised in such cases to submit an official request to the LRO for the provision of information of interest, for each Licensee there is a personal file in which information about all his exploits is stored.