Igor. Again, you are inattentive ... This memo is just for BH (for the convenience of working with clients) ... For example, how we do it ... A person comes in who needs our help in the same search. We give him this a memo, so that he would note all the information that he has on the items there ... The information obtained in this way (both in oral communication and recorded in writing) allows you to plan events (without missing important points), to identify those moments that are not known to the customer (possibly), take measures to establish these circumstances ... That's what the memo is for ... In addition, I, for example, have similar memos for other types of services, drawn up as a questionnaire a sheet to be filled out by a potential customer ... This is done due to the fact that sometimes (as practice has shown), in the absence of such questionnaires, the customer may be “lodged” with respect to the fact that he allegedly already has l information that was obtained during the implementation of the service of collecting information from the BH and he does not need it (which, of course, may affect the payment of the volume of services already provided ... (I know of course, did you encounter Igor with similar facts .. .You, when I was starting my activity as a black hole since 1999, I came across) ... In order to avoid such “misunderstandings”, the customer is invited to write this questionnaire personally (or in the form of an application for order execution), using the black hole, in which we ask him to answer a number of questions (regarding the information that the client has on the question of interest). The client, filling out this questionnaire, actually indicates the entire amount of information that he knows, which subsequently avoids various misunderstandings regarding the amount of information, provided to the client by a private detective during the execution of a specific order, eliminates unnecessary "gestures" from the BH relative to what is already available on my the moment of receipt of the order for the amount of information ... So such developments are clearly useful and are made on the basis of practical application for better service delivery .... To apply or not to use similar methods of work, of course, depends on everyone .... Each goes its own way ... And if you are Igor, against these “initiatives”, this does not mean at all that nobody needs them .... For example, I’m used to carefully plan my work so that even at the stage of acceptance of the order I don’t miss anything to do it right ... It is for this that I personally need the data from the training manual, which I compiled taking into account the experience of working both in law enforcement and already on the path of practicing NPV ... Do they need others, this is a question for which everyone should answer for himself ....